Insights

From what your customers like to what they think about you

reports tab - Insights
profiling tab 1 - Insights
crm tab - Insights
sentiment tab - Insights
- Insights

It all starts and ends with knowing your customers personally. Mobikon records all your customers’ data and uses AI to predict their behaviors. Understand your customers’ lifecycle and make smart business decisions easily.

Performance with reports and ROI 2 - Insights

Performance with Reports and ROI

Measure impact of your campaigns.

  • Easily track how your campaigns are performing with ROI and revenues and not just clicks and opens.
  • In-depth analysis and reporting on customer behavior. Create your own reports or use inbuilt easy to use comprehensive templates.
Performance with reports and ROI 2 - Insights

Performance with Reports and ROI

Measure impact of your campaigns.

  • Easily track how your campaigns are performing with ROI and revenues and not just clicks and opens.
  • In-depth analysis and reporting on customer behavior. Create your own reports or use inbuilt easy to use comprehensive templates.

Global Customer Profile

Turn searches into transactions and acquire new customers.

  • Not every customer is the same. With Global Customer Profiling at your fingertips, you now have the power of rich data to segment your customers based average check, visits per month, lifetime value, what they buy, when they buy, and much more.
  • Drive smart insights to run specific campaigns and engage with your customers effectively.
GCP 1 - Insights
GCP 1 - Insights

Global Customer Profile

Turn searches into transactions and acquire new customers.

  • Not every customer is the same. With Global Customer Profiling at your fingertips, you now have the power of rich data to segment your customers based average check, visits per month, lifetime value, what they buy, when they buy, and much more.
  • Drive smart insights to run specific campaigns and engage with your customers effectively.
mcrm 1 - Insights
mcrm 2 - Insights

Mobile CRM

Real Time alerts, notifications and reporting.

  • Run your restaurant from anywhere with real-time reporting. enable smooth communication between management and staff. Now you could create and share the reports at the click of a button.
  • Get real-time alerts that enable instant communication with your customers & employees to streamline the customer service standards & operations of your restaurant.

Sentiment Analysis

Take advantage of industry-leading analytics.

  • Identify positive and negative mentions related to diners’ experiences to help prioritize operational/service improvements.
  • Detecting root causes of any perceived issues by customers.
  • Rapidly detect disgruntled customers and take corrective actions to retain them.
senti 45 - Insights
senti 2 - Insights
senti 1 - Insights
senti 2 - Insights

Sentiment Analysis

Take advantage of industry-leading analytics.

  • Identify positive and negative mentions related to diners’ experiences to help prioritize operational/service improvements.
  • Detecting root causes of any perceived issues by customers.
  • Rapidly detect disgruntled customers and take corrective actions to retain them.
actionable final - Insights

Actionable Insights

Get the answers you need from customer feedback.

  • We are not just counting smileys and scores. Collect feedback and identify issues in seconds.
  • We make it easy to jump into the minds of visitors. Easily interpret and act on customer feedback. Stop guessing, start knowing.
  • Turn insights into actions. Instant alerts allowing you to resolve issues quickly if needed.
Don’t just take our word for it

“Mobikon is an integrated customer insight management system which has enabled us to understand our guests in a unique way. The user friendly UI enables us to tirelessly collect and analyze data, this makes it way easier to understand our customers and improve our service standards.”

MickyCOO, Diva