Small Brand Driving Big Profits
Mia Cucina which literally means ‘My Kitchen’, is an Italian Bistro offering a casual dining experience. A regular stop for many loyal locals, the menu here is handcrafted and freshly made – from appetizers to desserts.
Mobikon has been with Mia Cucina for 3 years now; since they were nested with a single outlet at the hip location of Powai, Mumbai till date now when they opened a new location at a posh locality in Bandra, Mumbai. Mia Cucina wanted to manage customer experience across all touchpoints. What they really needed was a data-driven customer engagement solution that could foster beneficial customer relationships
Mobikon provided a modern solution that provided insight into customer activity across both locations, personally engaged high-value loyalists and generated meaningful increases in sales.
Mobikon changed customer visibility completely
Mobikon’s ability to tie transactions to individual customers and measure ROI separates it from the rest in the market. Mobikon gave Mia Cucina visibility into customers’ spending and visit frequency; send out targeted offers based on customer data. The results? Customers responded to targeted marketing, driving measurable revenue through the platform.
Mobikon’s AI powered automated customer engagement platform captures robust data, use it to retain customers and drive incremental revenue in real time. It’s the modern way to get to know your customers and grow your revenue at the same time.
Sign up for our latest content.
Join our community of passionate restaurateurs